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About Us

Order With Ease

Rymatt Wellness' newly redesigned user interface allows you to place your orders easily and efficiently. Sign up for an account to save your orders and reorder easily

.                                                                                                                                                                                                                                                                                                      

Secure Transactions 

Rymatt Wellness values your privacy. All of your transactions are processed securely to make sure your financial information is kept safe. We don't save any of your personal credit card info in order to maintain your  security.                                                                                                                    

Excellent Service

Rymatt Wellness strives to offer the best customer service to ensure you have a pleasant buying experience. If you have any issues with your order or require additional information about a product, please feel free to contact us. We have trained specialists to assist you with any of your needs. 

Shipping Policy 

Rymatt Wellness will process your order within 24 hours. We are closed on Saturday, Sunday and all national holidays. We reserve the right to limit quantities. As an authorized dealer all products are new and include the full manufacturer's warranty. The warranty is subject to the manufacturer's conditions. 
 
Look for "quick ship" for faster service. These items will usually ship the same day if the order is placed before 12 noon. In the event that an item is out of stock, we will notify you. All orders are shipped either UPS or USPS

 

Products are shipped UPS ground. Expediated services are available at additional cost. For any questions regarding our shipping policy, please email or call us. Refrigerated products will require additional shipping charges. Please check your order immediately upon delivery. Damages and shortages must be reported immediately. No considerations can be made after 7 days

Returns

We strive to pack and ship your order as efficiently as possible. Shipping charges are not refundable for cancelled or refused orders after the order has been shipped.

 

The return/exchange guarantee period is 7 days from receipt of order. All returns require a return authorization number (RA). Please email or call us for this RA number. Except in the case of defective merchandise, it is always the customer's responsibility to send any return back to us at their expense. Shipping and handling charges are not refundable.

 

All returned and exchanged products must be in original manufacturer's condition and packaging including inserts and warranty cards. Please do not write or mark packaging in any way, so the product will be re-sellable.

Returns Exceptions 

Due to the nature of some products, we cannot accept returns on everything we sell including:

  • Injectables
  • Hygienic Products
  • Special Order Items
  • Unsealed Products
  • Defaced Products
  • Used products

Credit for Returned Products 

Credit for returned products will be issued within 7 days of processing. A 25% restocking charge may be assessed on special orders in the case of customer ordering error.

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